Privacy Policy
Privacy Policy for AI Customer Service
Effective Date: 28.10.2024
1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our AI customer service system. We are committed to safeguarding your privacy.
2. Information We Collect
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Personal Information: We may collect information such as your name, email address, and phone number if you provide it during interactions.
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Interaction Data: We collect data regarding your interactions with our AI system, including chat transcripts, feedback, and usage patterns.
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Device Information: We may gather information about the device you use to access our service, such as IP address and browser type.
3. How We Use Your Information
We use the information we collect for various purposes, including:
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To provide and improve our customer service.
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To respond to your inquiries and support requests.
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To analyze usage and trends to enhance user experience.
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To communicate with you about our services and updates.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
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Service Providers: Third-party vendors that assist in our operations and customer support.
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Legal Compliance: To comply with applicable laws, regulations, or legal requests.
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Business Transfers: In the event of a merger, acquisition, or asset sale.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.
6. Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete your personal information.
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Object to or restrict processing of your data.
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Withdraw consent for data processing.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: